Why Continuity of Care Under the NDIS Matters

For NDIS participants with complex needs, care isn’t just about daily tasks – it’s about trust, safety, communication, and stability. Yet one of the biggest frustrations participants and families experience is inconsistency in their support. Constant staff turnover, last-minute roster changes, and poor communication can create distress and reduce continuity of care. At Unidex Healthcare, […]

What Does a Support Worker Do? The Everyday Impact of Compassionate Care

What Does a Support Worker Do? The Everyday Impact of Compassionate Care Updated on 15 October 2025 Support workers help turn everyday activities into independence and confidence. Support workers are the heartbeat of Australia’s disability and community care sector. They’re the people who turn everyday tasks into moments of independence and confidence. But what exactly […]

Cocoon Care Has Shut Down – What Are My Options?

Cocoon Care Has Shut Down – What Are My Options? If you’ve been affected by the recent closure of Cocoon Care, you’re not alone — and support is available. Whether you’re a participant, support coordinator, or support worker, it’s completely understandable to feel uncertain right now. But the good news is: you do have options, […]

What is iCare?

What is iCare? iCare (Insurance and Care NSW) is a government organisation that funds care and support for people who have sustained serious injuries in motor vehicle accidents on New South Wales (NSW) roads, regardless of where they live. That means if someone is injured in a car accident in NSW — even if they […]

How to Easily Change NDIS Provider

How to Easily Change NDIS Provider If you’re not happy with your current NDIS provider – or you’re simply looking for support that’s better aligned with your goals and needs – the good news is that switching providers is easier than you might think. At Unidex Healthcare, we support Australians every day to make a […]