Rostering Coordinator

About Unidex Healthcare

Established in 2001, Unidex Healthcare is a privately owned, nationally recognised provider of specialist healthcare recruitment and high-intensity support solutions. With a strong presence across Australia and offices located in Victoria, New South Wales, South Australia, the Northern Territory, and Queensland, we connect exceptional talent with leading healthcare organisations and support services.

Our expertise spans the healthcare sector, with specialist divisions dedicated to Disability Services, Support Services, and Allied Health. Driven by a commitment to quality, innovation, and person-centered care, we deliver tailored workforce and support solutions that empower individuals, strengthen organisations, and contribute to better outcomes across the communities we serve.

With over two decades of industry experience, Unidex Healthcare has built a reputation for excellence, reliability, and a genuine commitment to making a positive difference in the lives of those we support.

About the Role

As a Rostering Coordinator, you will be responsible for coordinating and maintaining efficient workforce schedules to ensure participants receive consistent, high-quality support from appropriately skilled staff.

This role requires strong communication, attention to detail, and the ability to respond effectively to changing operational requirements.

Key responsibilities include:

• Creating, managing, and maintaining staff rosters across disability and community support services
• Matching support workers to participant needs, preferences, and care requirements
• Managing roster changes, leave requests, and last-minute shift coverage
• Liaising with participants, support workers, families, and internal teams
• Monitoring workforce utilisation and service delivery requirements
• Ensuring compliance with participant funding arrangements, service agreements, and organisational requirements
• Supporting after-hours and escalation processes where required
• Maintaining accurate records and workforce management systems

Skills & Experience

To be successful in this role, you will have:

• Previous experience in rostering, workforce planning, scheduling, or coordination roles
• Strong administrative and organisational skills
• Exceptional communication and customer service abilities
• Ability to work effectively in a busy environment with competing priorities
• Strong problem-solving and decision-making skills
• High attention to detail and ability to manage complex scheduling requirements
• Experience within healthcare, disability, aged care, community services, or workforce management highly regarded
• Knowledge of the NDIS and participant-centred service delivery desirable

Why Work With Us?

At Unidex Healthcare, our people are at the heart of everything we do. We foster a supportive, cooperative culture where innovation, quality, and professional growth are encouraged.

We offer:

• Competitive salary package
• Flexible and autonomous working environment
• Supportive leadership and cooperative team culture
• Ongoing professional development and training opportunities
• Meaningful work supporting individuals living with disability and complex care needs
• Exposure to a growing national healthcare organisation
• Opportunity to make a positive impact within the healthcare and disability sectors

Apply Now

If you enjoy coordinating with people, solving problems, and making a difference behind the scenes, don't hesitate.

Click Apply Now to submit your resume and a brief cover letter outlining your experience and suitability for the role.

Unidex Healthcare is committed to creating a diverse and inclusive workplace and encourages applications from all suitably qualified candidates.